Category: Uncategorized
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How Local Shops Should Reply to Negative Google Reviews
A critical Google review feels personal. Owners either freeze, write a defensive novel, or delete the thread in their head and hope it disappears. Public replies are part of your storefront. Future shoppers read your tone as carefully as the star count. This is a response playbook for local shops: salons, restaurants, trades, clinics, and…
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Google Business Profile Categories, Hours, and Service Areas That Actually Convert
Your Google Business Profile can look complete and still lose map clicks. The usual culprits are wrong primary category, stale hours, and a service area that does not match how you actually take jobs. Shoppers trust Maps for hours and distance. When those fields lie, they bounce before they dial. This guide is for salons,…
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